Your privacy matters to us. This policy explains what data VidhyaPro collects, how we use and protect it, and the choices you have as an institute, teacher, or student.
VidhyaPro is a cloud-based coaching institute management platform. This policy applies to all users of the Platform — institute owners, administrators, teachers, and students — and covers data collected through our website, web application, and mobile application.
By using the Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Platform.
Account Information: Name, email address, phone number, password (stored in encrypted/hashed form), and institute/branch details provided during registration.
Institute-Entered Data: Information administrators and teachers enter to operate the Platform, including:
Payment Information: Subscription payments are processed by Razorpay. We do not store full card or bank account numbers on our servers — Razorpay handles and secures this data in accordance with PCI-DSS standards.
Technical Information: IP address, browser type, device information, log data, and usage analytics collected automatically when you access the Platform.
Communications: Messages you send us through the contact form, email, or support channels.
We use collected information to:
As explained in our Terms & Conditions, the institute administrator acts as the data controller for student and staff data entered into the Platform, and is responsible for obtaining appropriate consent from students, guardians, and staff before entering their data. VidhyaPro acts as a data processor, processing this data solely to provide the Platform's services.
| Purpose | Legal Basis |
|---|---|
| Account creation & authentication | Performance of contract |
| Billing & payment processing | Performance of contract |
| Institute-entered student/staff data | Consent obtained by the institute; legitimate interest in service delivery |
| Service communications | Performance of contract |
| Security & fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation |
We do not sell your personal data. We share data only in the following circumstances:
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Platform is used.
You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Platform from working correctly.
We implement appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or destruction, including:
While we take security seriously, no method of transmission or storage is 100% secure. In the event of a data breach affecting your personal data, we will notify affected account holders and relevant authorities as required by law.
We retain personal data for as long as your account is active or as needed to provide the Platform's services.
Subject to applicable law, you have the right to:
VidhyaPro is designed for use by coaching institutes, which may include data about students under the age of 18. Such data is entered and managed by the institute administrator, who is responsible for obtaining appropriate parental or guardian consent as required under applicable law, including India's Digital Personal Data Protection Act, 2023.
We do not knowingly allow individuals under 18 to independently create an administrator account. Student and teacher sub-accounts are created and managed by the institute administrator.
Your data is primarily hosted and processed on servers located in India. Where we use service providers located outside India (e.g. for email delivery or infrastructure), we take reasonable steps to ensure they provide an adequate level of data protection consistent with this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date above and, for significant changes, notify the primary account holder by email.
Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out to us:
Our team is happy to explain how VidhyaPro collects, stores, and protects your institute's data.